This course is designed for those hired as Resident Services Directors (RSD) – formerly called Social Service Designees- at skilled nursing facility, but this course may also be great resource for Licensed social Workers who are new to long term care.
If you have questions about this course, please contact Dana @ (208) 343.9735 or dana@idhca.org
The federal rules (Guidance to Surveyors-Long Term Care Facilities, F-TAG 850) require that SNFs with more than 120 beds must employ a qualified social worker on a full-time basis. In Idaho, a qualified social worker is an individual with a license to perform social work.
If a facility has 120 beds or less the facility may hire someone to perform those services who is not a licensed social worker. This course is meant to provide some of that training.
The facility must also contract with a licensed social worker to provide oversight and consultation services to the RSD. The content presented is not intended to be all-inclusive of everything you need to know.
Learning Outcomes
Participants who complete this program will be able to:
- Identify the role, responsibilities, and characteristics of the effective Resident Services Director.
- Locate and use the rules, regulations, and policies that they generate in establishing standards of practice for the Resident Services Department.
- Perform resident assessments and develop, implement, monitor, and evaluate resident plans of care including plans for discharge.
- Perform documentation required.
- Develop, implement, evaluate, and improve programs for residents with special service needs.
- Manage the Resident Services Department (staff, volunteers, and responsibilities) with effectiveness.
- Plan effective social services by using coordinated resources.
Special Notes
- Participants should have ready access to the Guidance to Surveyors–Long Term Care Facilities, published by the Centers for Medicare and Medicaid Services (CMS).
Course Requirements
Training Program for the Resident Services Director (with estimated time requirements)
- Module I: Introduction to The Role and Responsibilities of The Resident Services Director in Long Term Care – 8 hours
- Module II: Rules, Regulations and Reimbursements in Long Term Care – 16 hours
- Module III: Resident Assessment and Plan of Care – 20 hours
- Module IV: Interventions for Residents with Special Needs – 20 hours
- Module V: Working with Families: An Essential Part of Each Resident’s Care – 16 hours
- Module VI: The Resident Services Director as Manager – 20 hours
- Module VII: Resources Needed for Effective Social Services – 20 hours
Program Format
This is a self-study, competency-based, training program that is to be completed by the participant. Each module concentrates on a major duty area of the job of a Resident Services Director.
- The content presented is not meant to be all-inclusive, many tasks are best learned while doing the work of a Resident Services Director.
- The online program consists of approximately 120 hours of self-study material.
- There is an exam at the end of each module as well as a comprehensive exam at the end of the course.
- This material will require dedication. The student and their LSW consultant are encouraged to set deadlines for completing each module to be able to complete the program in six months.
Work Experience Verification
- The participant is expected to complete 1040 hours of clinical time or work in the position of a Resident Services Director in a skilled nursing facility. Previous hours worked in a SNF assisting- and under the supervision of a licensed social worker- count toward this time. The participant must submit the Work Hours Verification Form signed by administrator.
IHCA will send a certificate of completion when the participant has:
- Reviewed and studied all material.
- Has completed all exams with a passing rate of at least 80%
- Has submitted a completed Work Hours Verification Form signed by administrator.
Fees
$199 per person
- The course is not transferable and NO REFUNDS will be issued after you purchase the course.
Please read How to Register to learn more about the registration process.