Course Requirements

Training Program for the Resident Services Director

Module I:  Introduction to The Role and Responsibilities of The Resident Services                                                     Director in Long Term Care – 8 hours

Module II:  Rules, Regulations and Reimbursements in Long Term Care – 16 hours

Module III:  Resident Assessment and Plan of Care – 20 hours

Module IV:  Interventions for Residents with Special Needs – 20 hours

Module V:  Working with Families: An Essential Part of Each Resident’s Care – 16 hours

Module VI:  The Resident Services Director as Manager – 20 hours

Module VII: Resources Needed for Effective Social Services – 16 hours

Program Format

This is a self-study, competency-based, training program that is to be completed by the participant, a Resident Service Director. Each competency is a statement that represents the knowledge, skills, and attitude that effective Resident Services Directors (RSDs) should know and be able to do. It is expected that participants will have varying backgrounds and experiences. Therefore, participants are encouraged to self-assess their ability to perform the competencies by completing the self-assessment tool in the beginning of each module and to concentrate on the areas that are weakest.

• There are seven modules.
  • Each module concentrates on a major duty area of the job of a Resident Services Director.
  • Four of the modules (I, II, V, and VI) have a self-assessment tool of knowledge that each participant should complete to identify how well they understand the content.
  • The other three modules (III, IV and VII) have self-study assignments to complete that will take the place of the self-assessment of knowledge.
• The content presented is not meant to be all-inclusive, many tasks are best learned while doing the work of a Resident Services Director.
• Course consists of seven (7) modules and a cumulative on-line exam.
• Students will have six (6) months from the date of registration, to complete online work and exam
• Each participant will complete the following:
  • Reading assignments
  • Self-study assignments
  • Online participation of thoughts and discussion board
  • Module quizzes
  • End-of-course exam (must achieve 80% or better)
• The online program consists of approximately 120 hours of self-study that are to be accomplished by completing assignments as outlined in the manual, Self-Study Assignments for Completing the Resident Services Director Training Program in Long Term Care.
• These assignments will require dedication of the participant’s time. The student and their LSW preceptor are encouraged to set deadlines for submitting the assignments to help complete the program in six months.

LSW or MSW Preceptor Requirement

• Each student is required to have a Licensed Social Worker preceptor with at least one (1) year post licensure in long term care.
• Preceptor will review and provide comments to each of the assignments.
• It is recommended the Licensed Social Worker providing consultation to the facility, be the preceptor for the student.
• The IHCA Education Coordinator will periodically monitor online work of the student and preceptor.
• A copy of the LSW current license should be submitted with the required Preceptor Agreement.

Course Completion

• A Certificate of Completion will be provided by Idaho Health Care Association once the student successfully completes all four (4) requirements listed below.
• There is a quiz at the end of each module, and a comprehensive exam at the end of the course.
• The student must pass each quiz and the exam with an individual grade of eighty percent (80%) or better.
• Following completion of the online course work and required webinars, the student will be required to attend the Social Services/Resident Services Track at the next IHCA Annual Convention OR other IHCA Workshop.

REQUIREMENT 1:

Preceptor Information

• Provide name, email, copy of Preceptor’s license, and completed Preceptor Agreement form to Idaho Health Care Association by email to admin@idhca.org.

REQUIREMENT 2: 

In-person attendance (at least 6 hours) at a Resident Services track at an in-person IHCA Event

• These are generally held twice each year:
  • March – at IHCA Training Center
  • July – IHCA Annual Convention
  • Other opportunities may be offered periodically as well
  • You must successfully complete the online course at least three weeks prior to the event.

REQUIREMENT 3: 

Certificate of Attendance from each of the following trainings/workshops (14 hours)

• Abuse, Neglect, Investigation and Reporting (2 hours) – required
• Mastering the Art of Dementia Care (7 hours) – required
• Behavior Management (4 hours) – suggested
• Advanced Care Planning (2 hours) – suggested

REQUIREMENT 4:

Work Experience Verification

• The participant is expected to complete 1040 hours of clinical time or work in the position of a Resident Services Director in a skilled nursing facility.
• Hours already worked as a Resident Services Director under supervision of a licensed social worker counts toward this time.
• The participant must submit the Work Hours Verification Form signed by administrator.

Fees

$199 per person

• The course is not transferable and NO REFUNDS will be issued after you purchase the course.
• Students will have 6 months from the date of registration, to complete the online coursework and exam.
• If not completed within 6 months, student must re-register at full registration fee.
• Following completion of the online course work and required webinars, the student will be required to attend the Social Services/Resident Services Track at the next annual Convention OR IHCA Workshop.

Please read How to Register to learn more about the registration process.