2020 AHCA/NCAL Bronze Award Workshop

REMINDER: BEGINNING JAN 1, 2015, ALL IHCA EVENT REGISTRATION FEES MUST BE PAID IN FULL, PRIOR TO ALL EVENTS, TO RECEIVE NAME BADGES AND ENTER SESSIONS!!! IF we have not received payment by the Friday prior to the training you will be required to pay by credit card.

  • Overview

    If your organization has thought about participating in the AHCA/NCAL National Quality Awards program, this is your opportunity to complete the Bronze Award application from beginning to end with coaching support along the way.

    This 2-day workshop is about more than an award; besides gaining a better understanding of what examiners are looking for and how to use the award criteria as an improvement tool, you will learn how to use the award process to focus, align, and accelerate your performance excellence efforts – becoming a high-performing organization.

    The AHCA/NCAL National Quality Award Program provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program.  The first step in the AHCA/NCAL National Quality Award Program is the Bronze – Achievement in Quality Award.

    The Bronze Award level provides applicants with the tools and resources they need for continuous improvement in quality care. Through the Bronze criteria, based on the Baldrige Excellence Framework, applicants will assess their organization’s mission, vision, and key factors that lead to success. At this award level, utilizing the criteria questions applicants develop an organizational profile for their center. Applying for the AHCA/NCAL Bronze National Quality Award gives your organization a strong foundation for the second step—the Silver – Achievement in Quality Award​ level.

    This workshop will assist you in your journey to Bronze!

    Learner Objectives:

    1. Understand the AHCA/NCAL Bronze Quality Award process.
    2. Gain an understanding of the value of participating in the Quality Award process.
    3. Go “behind the scenes” of the assessment process to understand what examiners are looking for and why this is important – beyond an award application.
    4. Understand the technical requirements and policies of the Bronze Quality Award process.
    5. Understand how quality improvement activities build a culture of continuous improvement and high-performance work teams.
    6. Write the draft of your organization’s Bronze Quality Award application.

    AHCA/NCAL National Quality Award Program – Information HERE

    November 12, 2020 – 8PM EST​ – Intent to Apply (ITA) Deadline

    Glenn Bodinson, FACHE, founded BaldrigeCoach to help organizations improve their performance. BaldrigeCoach clients have won 21 Baldrige Awards. In the past seven years, 16 AHCA/NCAL Gold Quality Award recipients and more than 50 AHCA/NCAL Silver Award recipients have used the BaldrigeCoach system.

    Kay Kendall spent more than 20 years as a quality executive leading large-scale change initiative across diverse industries. From 2002 through 2005, Kay served on the Panel of Judges for the Malcolm Baldrige National Quality Program after serving as an Examiner and Senior Examiner for the Program for six years. She continues to serve as an Alumni for the program. She has been a facilitator of the national training for examiners since 1998. She was a Master Examiner and Team Leader for the AHCA/NCAL Quality Award from 2011 – 2015.

  • Dates/Time

    Participants will be required to participate on camera and audio.

    November 17 & 18

    TIME: 1 pm – 3 pm MT

  • Handouts

  • Fees


    • $49/person

    NAB Credits will be available provided you include your # during registration.

    Cancellations & No-Shows

    Cancellations are subject to a $50.00 fee if made more than seven (7) business days prior to the event. There will be no refund or credit granted for “no-shows” and cancelled registration within seven (7) business days of the event. Training dates are subject to change. Additional dates may be added due to demand. Please note — IHCA reserves the right to re-schedule any training that does not meet minimum registration requirements.

Register Now!