2022 – WEBINAR: Abuse, Neglect, Investigations & Reporting

  • Course Overview

    This presentation will provide a review of the current regulatory requirements for Abuse and Neglect prohibition in both LTC and AL settings. In addition, facility policy review, necessary and timely reporting and documentation will be covered.

    Staff knowledge and responsibility are key components to the effectiveness of abuse prohibition. In order to enhance compliance and ensure protections for residents are in place, the content of orientation and ongoing staff training will be covered. Strategies for quality assurance will be offered, using examples of successful facility interventions and practices.

  • Time & Presenter

    10:00 am – 11:30 am MT

    Lea Stoltz, was co-owner of Five Star Consulting LLC, providing training, clinical and regulatory support to Long Term Care and Assisted Living facilities. Ms Stoltz was a State surveyor for 12 years in both the Long-Term Care and Non Long Term Care programs. For over 37 years Ms Stoltz has worked, learned, and taught in the healthcare field with an emphasis on providing services to individuals with behavioral challenges.

  • Handouts

    None at this time.


  • Fees

    • $49/person

    1.5 CEUs possible.

    Registration/payment for a live ZOOM webinar does not guarantee CEUs will be awarded.

    One [1] CEU is awarded for every sixty [60] minutes of actual live ZOOM webinar presentation time.

    CEUs are awarded only to those individuals:

    • Who are “registered” for the LIVE ZOOM webinar (no substitutions are made). Registered attendees receive a log-in link unique to the registrant and with a note that the link is “unique” and not to be shared, and with an additional NOTE:  “IF you share your unique registration link or the phone number, you risk losing CEUs for this program!”
    • In actual attendance of the presentation (ZOOM “Attendance Report” documents actual time logged-in and logged-out. During the housekeeping comments, registered attendees are informed “to receive CEUs you must attend the entire presentation and complete the polling question at the end of the presentation.”
    • At the end of the presentation a polling question is provided for the registered attendee to “certify they have attended the entire presentation.”

    IHCA staff will pull “Attendees”; “Q&A” and “Poll” reports from ZOOM to ascertain registrants on the webinar, length of time they were on and completion of the polling “certifying” they attended the entire program.  Only those registrants will have their name submitted to receive CEUs.


    Registrants are not to share their log-in link or webinar phone number. Doing so could result in the authorized registrant not receiving CEUs for the session.

    • If a registrant is unable to attend, there is a link at the bottom of their registration e-mail, 1 day, and 1-hour reminder e-mails that allows them to cancel their registration for a refund, prior to the start of the webinar.

    Registrants must retain copies of their CEU certificate and any handouts in the event they are audited by the licensing agency.

    Education offered by IHCA may also be sufficient for other license types (i.e. social work, certified dietary manager, etc.) as long as the learning objectives and educational levels of the presenter(s) meet the licensure requirements. It is up to each attendee to determine the appropriateness of a session and whether it will meet the requirements of their license type.

Register for this ZOOM Webinar!