- Date: October 21st and 22nd from 12pm to 4pm each day.
- Cost: $199
- Instructor: Rebecca Evans
The course will be presented virtually from 12pm to 4pm (MT) on each of the days.
This 8-hour training course for new Directors of Nursing (DONs) and new nurse managers in Idaho nursing facilities—delivered in two 4-hour sessions—strengthens the leadership and practical management systems needed for safe resident outcomes and reliable regulatory performance. Participants learn how to lead with clear communication and escalation, build consistent nursing management routines, strengthen care plan governance, and ensure documentation practices withstand real-world scrutiny. A major emphasis is placed on the MDS, including why accurate, timely assessments are critical to both reimbursement and regulatory compliance, and how the DON can align the MDS workflow with care delivery and care plan accuracy.
The course also includes an overview of the federal nursing home oversight system , key terms and definitions (such as survey, deficiencies, tags/requirements, immediate jeopardy, and QAPI), and how regulatory oversight connects to daily operations. Through hands-on risk management and investigation practice, attendees work through two supervised case exercises to develop root-cause thinking and create corrective actions with measurable verification. By the end, participants will have a clear, evidence-based action plan for the first 30/60/90 days, helping them respond confidently to operational and regulatory challenges.
Target Audience:
New Directors of Nursing (DONs) and nurse managers
Rebecca Evans
Rebecca Evans, NHA, MSC-NH, QCP, RCFA is Director of Operations for Consulting Resources. Rebecca is an experienced trainer bringing a systems-based perspective to operational excellence, compliance strategies and quality improvement. She leads mock survey teams, guides root cause analysis, provides survey support, assists with Independent Dispute Resolutions (IDRs) and develops and rehabilitates quality programs. She serves as a Silver Examiner for the AHCA Quality Awards Program.