Drive census, cut turnover, and reduce stress by becoming the communicator your customers deserve.
Come learn strategies to:
* Transform relationships with leadership & communication skills
* Implement the newest techniques in dementia care
* Drive census to 100%
* Improve employee retention
* Use the 5 pillars of successful interaction
* Define your culture
* Increases profits and potential
* Create customer experience
Presenters: Eric Collett & Sam Stoddard
Sam Stoddard – VP Homestead Senior Living
Sam is a keynote speaker, corporate trainer, licensed ALF Administrator and currently the VP of Operations overseeing AL, IL, HH, and Hospice. He has been the Executive Director of a 250 bed ALF – one of the largest in the nation. His positive approach and memorable trainings have impacted thousands of professionals and helped them to expand their vision, effectiveness, and ability to influence others.
Eric Collett – Principal & Owner: A Mind For All Seasons, LLC
Eric is a nationally recognized speaker, consultant and dementia expert, a licensed ALF administrator, and a teacher at Boise State University and the College of Western Idaho. Eric passionately believes that lifelong learning is a key to finding powerful new solutions to significant challenges and has spent 17 years changing lives through innovative dementia care techniques and leadership strategies.
8:30 am – 5:00 pm
Event flyer – Click HERE
If you have questions, call Sam: 208.497.7384 or Eric: 208.571.2475
Country Inn & Suites– Boise West
3355 East Pine Avenue
Meridian, ID 83642
Hotel is 100% Non-smoking (outside smoking area is available) & No Pets.
Amenities include: Complimentary airport taxi, hot Breakfast, high speed internet in every room, indoor pool & Jacuzzi hot tub, Business Center, Fitness Center, book lending Library, guest laundry. Spacious rooms include refrigerators and microwaves. The hotel is located within walking distance to dining where most guests receive up to 20% off meals exclusive to this hotel.
Reservations may be made online or calling the hotel directly. Preferred rate is $99/night (does not include taxes). Click on this LINK to register.
SpringHill Suites by Marriot – Boise
6325 N. Cloverdale Rd.
Boise, ID 83713
Reservations may be made by calling the hotel directly at 208.939.8266 or 888.236.2427. A preferred corporate rate to Idaho Health Care Association is 15% off the “Best Available Rate”. These rates do not include applicable state and local taxes.
Traveler Benefits include: Free parking, complimentary Breakfast Buffet, complimentary wireless or wired internet access, daily newspaper, use of on-site fitness center & indoor heated pool, Business Center and 24/7 Market. The hotel will provide shuttle service from the hotel to the IHCA office and back provided you make arrangements with the front desk, in advance.
$ 99 per person IHCA Member
$ 150 per person non-member
Cancellations & No-Shows
Cancellations are subject to a $50.00 fee if made more than seven (7) business days prior to the event. There will be no refund or credit granted for “no-shows” and cancelled registration within seven (7) business days of the event.