Lunch Included.
Members:

• $90/person

Non-Members:

• $140/person

Cancellations & No-Shows 
Cancellations are subject to a $50.00 fee if made more than seven (7) business days prior to the event. There will be no refund or credit granted for “no-shows” and cancelled registration within seven (7) business days of the event.

Best Western Plus – University Inn
1516 Pullman Road
Moscow, ID 83843
208.882.0550

Single King $104.99 plus taxes
Double Queen $114.99 plus taxes

For guests, includes complimentary deluxe hot breakfast buffet from 6 am – 9 am
The group room block for “Idaho Health Care Association” must be mentioned to receive the group rate. Cut-off date for making reservations at this group rate September 5th.

Handouts

Best – Creating A Culture of Customer Service
Holloway – Understanding Your Medicaid Rate Letter
Holloway – Maximizing Your Medicaid Rate ppt
Holloway – Taking the Mystery Out of Your Medicaid Rate ppt
Holloway’s sessions please bring a copy of you Medicaid Rate Letter!

Bosen – Top 5 Citations in Assisted Living

Parking

Plenty of free parking.

Frequently Asked Questions – HERE

Register as an Exhibitor – HERE!

• DATE: Wednesday, October 5, 2016
• TIME: 5 pm – 8 pm
• LOCATION: Best Western PLUS – University Inn (Gold Room)