Quality Standards include the following:

• Provide a minimum eight (8) hours of initial training to caregivers that include the following areas:
  • Eating and Feeding
  • Toileting, Incontinence, Personal Care and Hygiene
  • Mobility and Transferring
    • Dressing
    • Bathing
    • Medications/Treatments
    • Knowledge of program limitations and duties that require a licensed nurse
    • Supervision of Cognitive Impairments, behaviors
    • Caregiver First Aid
    • Demonstration of Personal Cares
    • Client rights, privacy, reporting concerns and financial considerations
    • Demonstration of Personal Cares (when appropriate)
• Provide eight (8) hours of continuing education to caregivers, annually
• Conduct background checks on all caregivers
• Do TB testing on all caregivers upon hire
• Employ or contract with an RN to provide orientation, training, and coordinate and supervise care.
• Maintain liability insurance
• Provide worker’s compensation
• Implement an active Quality Improvement (QI) program that addresses at a minimum:
  • Conduct resident, family, and employee satisfaction surveys
  • Client health outcomes such as hospital readmissions
  • Protect client rights / person-centered care
• Be able to list the names of the agencies and link to agency websites